Privacy Notice
Privacy Policy for Reno Wholesale Flowers
Last Updated: February 27, 2026
We are in the business to sell flowers and other products, not your data. This Privacy Policy describes how we collect and use your information when you visit our site, make a purchase, or interact with our marketing.
Information We Collect
- Contact Information: Name, email address, phone number, and shipping/billing address.
- Payment Information: Processed securely through our merchant account. Note: Transactions will appear on your statement as "Sparks Florist". Please don't be confused when you see it and don't panic thinking that someone has stolen your credit card information. It was just us using our single merchant account to process all of our credit card payments.
Device & Usage Data: We use cookies and similar technologies (like pixels) to track how you interact with our site, including when you have abandoned your shopping cart. This information is used to determine when to send cart reminder messages via email or SMS.
Email & SMS Marketing
By opting in to our marketing programs, you agree to the following:
- Email: We may occasionally send marketing materials, greeting cards, or order updates. You can unsubscribe at any time using the link at the bottom of any email.
- SMS/Text Messaging: If you provide your mobile number and opt-in, we may send automated marketing and transactional text messages (e.g., order updates, cart reminders).
- Consent: Consent to receive automated marketing text messages is not a condition of purchase.
- Opt-Out: You can cancel the SMS service at any time by texting "STOP" to our short code or following the instructions in the message.
- Help: Text "HELP" for assistance or contact us directly.
Rates: Message and data rates may apply. Message frequency varies.
Social Media & Instagram Messaging
If you interact with us via Instagram (including auto-reply messages or DMs), we may collect your username and any information provided in that conversation to assist with your inquiry or fulfill your requests.
How We Share Your Information
We do not sell, rent, or lease your personal information to third parties.
- Service Providers: We share your data with trusted partners (like Klaviyo for email/SMS and our shipping carriers) solely to provide our services to you.
SMS Data Privacy: Notwithstanding anything else in this policy, no mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Your Rights
Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you. To exercise these rights, please contact us at the details below.
- Contact Information
Reno Wholesale Florist doing business as
Reno Wholesale Flowers
1440 Hymer Ave
Sparks, NV 89431
(775) 284-3338
Telephone: (775) 284-3338
Or email us: sales@renowholesaleflowers.com
© 2014-2026, Reno Wholesale Florist. All rights reserved.